Deserves a 0 rating instead of 1 start

I can honestly say the worst service ever! Your customer service center does not answer and all I got from you over the past 2 years are automated email responses.

Who are your customers? The businesses who pay for our credit info? Then you should at least get a call center for them to contact your agents directly. Vodacom did 4 queries in a matter of 2 weeks with you because they saw all the communication I sent you regarding my issue but not 1 person got back to me. Except for Mpho who answered my call after 20 min but apparently couldn't hear me.

Where to next? National Credit regulator? This can't go on any longer.