Delete this! (seeing that you delete my emails without doing the required work!)

I have been trying in vain to clear my name with Experian for more than a year and keep on hitting brick walls. I have submitted all the relevant information and documents, etc as required and what do I get in return? "Read receipts" notifying me that my emails are being deleted without being read!!!!! Is this how it works? You take the side of the companies who do NOT update their systems and in the process destroy what was once a perfect and excellent credit record of a good client!?!? I only have ONE active / legal account in my name and that is Telkom. I do NOT have any accounts with any other company or establishment within SA (or beyond). My Woolworths, Edgars, Foschini, Miladys, etc accounts were settled and CLOSED in 2016/2017. I only have ONE bank account and do not have any overdrafts, no personal loans, no credit cards, etc! How many times must I send you the paid up / closed letters from various companies before you actually update your system??? Thanks to this mess, I was not able to even consider buying a car as there are still things showing on my credit profile with yourselves indicating that I am EIGHT MONTHS in arrears on accounts that were CLOSED three years ago!!! What on earth do I have to do to get you to do your job or to update the system??? PS. Do not bother to phone as I want everything in writing for the Ombudsman!