LT
Lesego T
1 reviews | Active since Oct 2021
09 Nov 2021, 16:47
DEFAULT DATA TO BE REMOVED
Hi
(Section 73) (Regulation 17) of the NCR act states that the retention period for adverse information that is listed (default) is 2 years.
I was listed for two years and the account was moved to PAID UP, but now my account appears as being in arrears again!!!
This is captive behavior, my account information should be removed/Written off/PAID UP
How is this possible?
Helpful (0)
Replies (3)0
Replies (3)
Experian SA's replyOfficial
10 Nov 2021, 09:08Good day
Thank you for bringing this to our attention.
Our agent advised that they communicated on email regarding your matter.
Regards,
Customer Relations Centre
Thank you for bringing this to our attention.
Our agent advised that they communicated on email regarding your matter.
Regards,
Customer Relations Centre
Best regards,
Experian SA's reply10 Nov 2021, 09:08
Official
Good day
Thank you for bringing this to our attention.
Our agent advised that they communicated on email regarding your matter.
Regards,
Customer Relations Centre
Thank you for bringing this to our attention.
Our agent advised that they communicated on email regarding your matter.
Regards,
Customer Relations Centre
Best regards,
LT
Lesego T's updateReviewer Update
10 Nov 2021, 17:44 Hi
Please do not insult my intelligence.
I got a call from someone at your company saying I'm claiming prescription (which is not the case).
My account was handed over and a default letter was issued, I was listed for two years from the date of default. The FNB account was moved to PAID on the 2nd anniversary of the default then reverted back to arrears.
I know my what I'm saying, please dont play DUMB.
The retention period for for adverse listing is 2 years, WHY IS MY ACCOUNT STILL SHOWING ARREARS???????????
Regards
Lesego
Please do not insult my intelligence.
I got a call from someone at your company saying I'm claiming prescription (which is not the case).
My account was handed over and a default letter was issued, I was listed for two years from the date of default. The FNB account was moved to PAID on the 2nd anniversary of the default then reverted back to arrears.
I know my what I'm saying, please dont play DUMB.
The retention period for for adverse listing is 2 years, WHY IS MY ACCOUNT STILL SHOWING ARREARS???????????
Regards
Lesego
LT
Lesego T's update10 Nov 2021, 17:44
Reviewer Update
Hi
Please do not insult my intelligence.
I got a call from someone at your company saying I'm claiming prescription (which is not the case).
My account was handed over and a default letter was issued, I was listed for two years from the date of default. The FNB account was moved to PAID on the 2nd anniversary of the default then reverted back to arrears.
I know my what I'm saying, please dont play DUMB.
The retention period for for adverse listing is 2 years, WHY IS MY ACCOUNT STILL SHOWING ARREARS???????????
Regards
Lesego
Please do not insult my intelligence.
I got a call from someone at your company saying I'm claiming prescription (which is not the case).
My account was handed over and a default letter was issued, I was listed for two years from the date of default. The FNB account was moved to PAID on the 2nd anniversary of the default then reverted back to arrears.
I know my what I'm saying, please dont play DUMB.
The retention period for for adverse listing is 2 years, WHY IS MY ACCOUNT STILL SHOWING ARREARS???????????
Regards
Lesego
LT
Lesego T's updateReviewer Update
11 Nov 2021, 11:25 You moved the account to PAID UP status after the 2 years default period past (correctly so), and then reverted it back to being in arrears!!!
Why are you flip flopping on what is law? THE ACCOUNT MUST REMAIN IN THE PAID UP STATUS!!!
The data retention period for defaults is 2 years, after two years the account information must be removed.
Why are you flip flopping on what is law? THE ACCOUNT MUST REMAIN IN THE PAID UP STATUS!!!
The data retention period for defaults is 2 years, after two years the account information must be removed.
LT
Lesego T's update11 Nov 2021, 11:25
Reviewer Update
You moved the account to PAID UP status after the 2 years default period past (correctly so), and then reverted it back to being in arrears!!!
Why are you flip flopping on what is law? THE ACCOUNT MUST REMAIN IN THE PAID UP STATUS!!!
The data retention period for defaults is 2 years, after two years the account information must be removed.
Why are you flip flopping on what is law? THE ACCOUNT MUST REMAIN IN THE PAID UP STATUS!!!
The data retention period for defaults is 2 years, after two years the account information must be removed.