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NM
Nkhensani M

1 reviews | Active since Jun 2024

01 Aug 2024, 12:30

***********.

I have an account which was in default, I received a paid up letter on the 27 of June 2024 I was informed by the credit provider that it will be updated with a credit bureaus within 21 days. On the 29 of June I logged a dispute with Experian . 21 days has passed and wrote to the credit bureaus ombudsman and the credit provider - Here is their Response Good day,

The ITC update function is automated through a monthly SACCRA file managed by the Analytics teams.

EDCs do not have access to perform this function. Alternatively, clients have the right to contact the bureaus directly to update their profiles.

Experian you honestly do not want to to take it to the court in order for them to compel you to update the credit. I’m losing on jobs because of bad credit record which I had paid

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Replies (7)
NM
Nkhensani M's update15 Aug 2024, 10:36
Reviewer Update
, you sent me an email confirming that you have resolved and sent an email with an updated score.

I checked my report today and the account still exits.
Dear NKHENSANI MTHOMBENI

Thank you for submitting your dispute to Experian.

Attached please find a copy of your updated credit report.
This document is password protected. The password is your ID Number.

Should you need any further assistance or wish to contact us again, please do not hesitate to send us an email at ***. We urge you to keep record of your unique reference number for any future queries.

Yours faithfully,
Experian Consumer Care Department
Telephone : +***0
National Credit Regulator (NCR) Credit Bureau Registration No NCRCB16.
NM
Nkhensani M's update04 Nov 2024, 19:45
Reviewer Update
Hi Experian 4 Months later, I am in possession of two paid up letters for the same account account. Why are not updating?
NM
Nkhensani M's update04 Nov 2024, 21:46
Reviewer Update
On Mon, 21 Oct 2024 at 14:09, cim_legal <***> wrote:Yello Mthombeni, Nkhensani ,Thank you for email. Please be advised that the account has been settled and closed. Communication will be sent to Credit Bureau.

Please do not hesitate to contact us should you need any further assistance.

If interested in our limited time WhatsApp bundle offer (1 GB @R35, 2 GB @R59, 3GB @ R79), kindly reach out to us via email or contact us on 135 or 083135.
Warm Regards,Duduzile Mhlongo
NM
Nkhensani M's update04 Nov 2024, 21:48
Reviewer Update

On Mon, 04 Nov 2024 at 10:51, cim_legal <***> wrote:Yello Nkhensani Mthombeni ,Thank you for emailing MTN. Kindly find attached paid up letter, you can also log a dispute with credit bureaus using the link ttps://www.vccb.co.za/LogDispute.
Please do not hesitate to contact us should you need any further assistance.

If interested in our limited time WhatsApp bundle offer (1 GB @R35, 2 GB @R59, 3GB @ R79), kindly reach out to us via email or contact us on 135 or 083135.
Warm Regards,Mutheiwane, Ntsudzuluseni Business Customer Care
NM
Nkhensani M's update04 Nov 2024, 21:49
Reviewer Update
4 months letter Experian. Why is TransUnion not having the reload problem
NM
Nkhensani M's update05 Nov 2024, 06:19
Reviewer Update
Yoh I have said it several time that I am losing on Job opportunity. I’m just getting depressed now. So it so painfully very painful. I type now I’m in tears. I Am honesty begging you to remove MTN had confirmed and sent me another paid up letter confirming same yesterday. Please I am begging you honestly all other bureaus has removed the account
NM
Nkhensani M's update05 Nov 2024, 06:19
Reviewer Update
It has being full 4 months