KO
Kaylin O
1 reviews | Active since May 2019
20 Jul 2020, 11:04
Credit report not updated
Two of my accounts Dumani and Cobol has been payed up in June 2020 already. Colecta the credit provider have been informing Experian to update my credit report. Up untill today the Credit provider have send emails and the spreadsheet to update but still the information have not been updated I have also send emails to dispute the information. I am really unhappy because this effects my credit score
Helpful (0)
Replies (2)0
Replies (2)
Experian SA's replyOfficial
20 Jul 2020, 15:33Good day Kaylin
Thank you for contacting us.
We have escalated your matter to the relevant department and once we have feedback we will let you know.
Kind Regards,
Thank you for contacting us.
We have escalated your matter to the relevant department and once we have feedback we will let you know.
Kind Regards,
Experian SA's reply20 Jul 2020, 15:33
Official
Good day Kaylin
Thank you for contacting us.
We have escalated your matter to the relevant department and once we have feedback we will let you know.
Kind Regards,
Thank you for contacting us.
We have escalated your matter to the relevant department and once we have feedback we will let you know.
Kind Regards,
KO
Kaylin O's updateReviewer Update
20 Jul 2020, 17:03You dont even have my name and surname nor my ID number. How can you escalate the matter?
KO
Kaylin O's update20 Jul 2020, 17:03
Reviewer Update
You dont even have my name and surname nor my ID number. How can you escalate the matter?