SK
Sindi K

1 reviews | Active since Sept 2015

15 Jan 2016, 11:25

Credit Record Update

Experian was notified by Autopage Cellular in September 2015, that account 1A***2 was obtained **********ly in my name and instructed them to clear it off my name. This was cleared on all credit bureaus (XDS, Compuscan, Transunion, SAFPS and Experian). For reasons known to Experian only, this account has been put back on my profile as in arrears for three months. This was updated beginning of January 2016.<br> <br> Do to this incident, I had to subscribe to all these credit bureaus and paid yearly fees, that is not cheap. I want to know why was it updated? This is very disturbing and frustrating as I make sure I keep a clean credit record and never miss a payment on my own accounts.<br> <br> I am also logging a complaint with my legal advisor who will be in contact with Experian. I also sent an email to [Email Removed] yesterday and have not received any feedback.<br> <br> I would appreciate if they can give me a proper explanation and make sure they remove this record off my name.

0
Replies (1)
Experian SA
Experian SA's reply27 Jan 2016, 13:29
Official
Hello F4WRM,

Thank you for your query on hellopeter.com

A consultant will be in touch shortly to assist

Kind Regards
The Experian Contact Centre

Best regards,