Credit Record not cleared after almost 2 years

It has come to my attention, the there is still an outstanding amount on the system. This amount was settled and the account closed on 16/05/2013 already.<br> <br> It is the responsibility of the company to maintain their records accordingly and need to ensure they have the correct details and information even when it is supp**** from a 3rd party.<br> Since proof from the person being black listed is not sufficient, I feel that the company needs to provide information for a contact person at the relevant credit provider for assistance in this regard and not give the \please have the company send us proof".<br> I can provide the necessary documentation from the company and myself that the debt has been settled and that can be confirmed in a timely matter from your side.<br> <br> This is affecting my work negatively as my income depend on travelling and I am unable to receive finance for a reliable vehicle.<br> I would like to know who will take responsibility for the loss of income I am having as a result of your negligence?"""