JH
JACOB H

1 reviews | Active since Nov 2015

04 Nov 2021, 08:32

CREDIT PROFILE INCORRECT. AGAIN!!!!!!!!!!!!!!!!

I have really had it with the gross incompetence you display in handling people’s credit profiles. This debt was paid up and I submitted a paid up letter to this effect!!!!! You did update it as paid up but how you came back to note that this account is in arrears boggles the mind.

I checked my score this morning and it was low, only to note that you somehow inexplicably noted that my standard bank loan is 9 months in arrears!!!!!

If you do not answer phone calls you perform shoddy work to the detriment of consumers. WHAT IS WRONG WITH YOU PEOPLE????? THIS DEBT HAS LONG BEEN SETTLED!!!!!!!!!

Please close this account as it is now in order (Something which I long provided proof thereof).

I cannot continue like this, I am reporting you to the NCR.

0
Replies (2)
Experian SA
Experian SA's reply04 Nov 2021, 11:12
Official
 Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch. 

Regards, 

Customer Relations Centre 

JH
JACOB H's update04 Nov 2021, 11:25
Reviewer Update
I requested dispute to be cancelled a month ago because they logged a dispute which I did not file!!!!!! To which email must I send these documents because I already done so this morning via email??? You are really ***********.