LM
Lerato M

1 reviews | Active since Jul 2020

23 Jul 2020, 19:43

Credit profile

Why are you playing with my credit profile like this, 3 of my accounts have been paid off long time and was closed on my profile. All of a sudden the accounts are showing again 7 months later in arrears . All 3 accounts have settlements letters. I logged a dispute on the 22nd July in the morning and in the evening it was updated and closed and the other one removed. To my surprise when I logon again on the 23rd July the accounts are showing on profile again. Please sort out and don’t let it happen again.

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Replies (1)
Experian SA
Experian SA's reply27 Jul 2020, 15:22
Official
 Good day  Lerato

We apologise for your bad experience.

We have escalated your matter to the relevant department and our consumer care team will be in contact with you.

Kind Regards,