Credit Listing not being removed for over 2 months while TransUnion and XDS has removed the same listing under 2 weeks

The worst ever service I have experienced. I submitted my paid up letters in October 2020 and despite my numerous emails I am sill listed on this ******* credit bureau. TransUnion and XDS have swiftly removed my listing on their bureaux for the same thing thing but they just refuse to with no care in the world. You are negatively impacting consumers badly and preventing consumers to progress in anything. They never answer the phone at all. The NCR must do South African consumers a big favour by deregister this credit bureau. If the others can assist swiftly with the same info and problem why cant you...completely *******...Do not deserve to be operating. I am now elevating to the NCR.