Credit check for Mr S Michaels

Good day. I've app**** for reinstatement of my standard bank credit card but it was declined. This was due to supposed to be an arrears account. When I contacted Expierian it showed a Woolworths visa credit card. To my knowledge my account was paid in full . I've double checked it and MBD said it was paid in full in March 2014 already . I've been trying to get this sorted out from the 10th Feb already but to no avail. I've sent numerous emails and every time Expierian responds it 10 days later . For me this is unacceptable as my account was paid in full and yet I'm still labelled as a bad debt. I'm getting annoyed at Expierian as they don't seem to care. As well as that there call centre sucks. You can't even get trough to them. When you do email they respond after 2 weeks. This has made me more angrier as it don't seem to be resolved. It's now 18 days since I've made this enquiry and yet it's not resolved though my account was paid up in full. I'm annoyed with Expierian as they don't seem to care yet they are quick to label someone. Can this be sorted out ASAP as it reflects negatively on me. Surely you guys are not *********** ? Or are you ?