Credit Bureau structural system deficiencies etc

No response to calls whatsoever despite holding for 30mins+ Long delay in response to disputes despite receiving paid up letters Unable to get hold of any agent or department for the 3rd month My Experian credit score is lopsided negatively in comparison with TransUnion whose score is positive for the same consumer, viz; myself, which raises serious questions which is having a detrimental effect on myself as well as my 100% black-owned SMME. Despite forwarding paid up letters in my credit score remain the same, worse still, is the Experian employee notifying me via, e-mail, that they starting the application all over again. All numbers on all e-mails as well as on websites are unavailable I informed them that this sorry state of affairs are detrimental to myself, my SMME as well as our economy Making matters worse is the current class action against Experian that is currently underway in the United States of America which is exactly what I'm experiencing here Our banks use Experian without giving explanation to its clients of its preference against TransUnion and other credit bureaus