JW
John W

1 reviews | Active since Jul 2011

11 May 2021, 19:33

Credit bureau information ************* and wrong

ClearScore are still showing an old ADT account as active on my profile. An account that listed me as a bad payer for absolutely no reason. An account that has been inactive for well over a year. Obviously I want the account removed, or at least shown as inactive, in case they lose their minds again and decide to list people as bad payers for absolutely no reason. But ClearScore and Experian don't care at all, and are ignoring my requests. They obviously believe they are too good to worry about truth and justice and doing their jobs.

0
Replies (2)
Experian SA
Experian SA's reply13 May 2021, 08:15
Official

  Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch shortly to assist. 

Regards, 

Customer Relations Centre 

JW
John W's update14 May 2021, 13:40
Reviewer Update
Nobody from Experian has ever assisted me. With anything. Your consultant **** to me last month. Promised this ADT account would reflect as closed. It doesn't. Stop wasting everybody's time with meaningless babble, and fix it.