AM
Archie M

1 reviews | Active since Dec 2012

16 May 2018, 15:41

Consumer abuse

After over 6 months of trying to fix my life with this company, I have to say for people who regulate our credit scores, they are really a BIG disappointment. I don't even know how they even got to be where they are today.

They still have accounts which were closed in 2014 on their profile marked as open. When I log dispute, nothing happens and I can't fix everything all at once. I have seen sending emails to and fro for over 6 months. Funny thing is other credit bureaus didn't take as long to fix the few erros they have.

To me it looks like they simply want consumers to subscribe and spend 4 years trying to resolve issues that they refuse to fix.

References: # ********** # ********** Dispute_CD147508

Communcations date as far as October 2017.

0
Replies (1)
Experian SA
Experian SA's reply17 May 2018, 08:18
Official

Good day Archie

We appreciate the time taken to notify us of your dissatisfaction.

Please be advised that your dispute with us is in the final stages and we will be in contact with you shortly.

Kind Regards,

Best regards,