COMPUSCAN/EXPERIAN CALL CENTERS REFUSING ME TO LOG A DISPUTE

On 10 March 2021 when I check my credit profile I found that they added an account to my profile. The company name is Nimble. Account number ***. A balance of R89477. When I call them they told me that is a Capitec bank loan. I told them that did not app**** any loan with Capitec. It's ********** account. Therefore it has to be removed from my credit profile. Can you log a dispute please.