NM
Ngatetsang M
1 reviews | Active since Dec 2015
14 Oct 2020, 09:50
Compuscan worst Credit bureau in RSA - Outdated and inaccurate
I have been fighting with this **** of Credit Bureau to remove uncorrect information on my wifes name for them since May and eveytime I call IN they seem to busy cannot even get through to a consultent. Since May I have called 3 times a day and still cannot get through to anyone.
Because of their Incompitence My wife cannot get any credit and everytime we try to contact we get a message to send an email.
How do they still exist with this horible service. Why should we fight to correct listing for 5 Months.
This is how lifes are distried and Compuscan don't even care.
Helpful (0)
Replies (2)0
Replies (2)
Experian SA's replyOfficial
14 Oct 2020, 14:01Good Day Ngatetsang ,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
Experian SA's reply14 Oct 2020, 14:01
Official
Good Day Ngatetsang ,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
NM
Ngatetsang M's updateReviewer Update
16 Oct 2020, 10:02Thank you for wasting my time and playing with my Families future.
I have received a email from Dabbie. I did send all the relevent information and it has been two days of staggling to get hold of any one or Dabbie. Was held for more that 30min listning to all the ads with no assistance. To make matters worse. Did not even receve a refence number for all this. What kind of Comanie is this and do you know that you are playing with peoples lifes.. This is the worst service ever.
"
I have received a email from Dabbie. I did send all the relevent information and it has been two days of staggling to get hold of any one or Dabbie. Was held for more that 30min listning to all the ads with no assistance. To make matters worse. Did not even receve a refence number for all this. What kind of Comanie is this and do you know that you are playing with peoples lifes.. This is the worst service ever.
"
*** | Wed, Oct 14, 4:41 PM (2 days ago)
|
to me
Good Day Ngatetsang
Thank you for contacting Experian.
Please can your wife provide us with copy of her ID and proof of residence and advise what account/s she is disputing in order to address your dispute.
Regards
Debbie
Consumer Relations Centre | Consumer Relations Consultant
Ballyoaks Office Park, 35 Ballyclare Drive | Bryanston, Johannesburg
Tel: ***
NM
Ngatetsang M's update16 Oct 2020, 10:02
Reviewer Update
Thank you for wasting my time and playing with my Families future.
I have received a email from Dabbie. I did send all the relevent information and it has been two days of staggling to get hold of any one or Dabbie. Was held for more that 30min listning to all the ads with no assistance. To make matters worse. Did not even receve a refence number for all this. What kind of Comanie is this and do you know that you are playing with peoples lifes.. This is the worst service ever.
"
I have received a email from Dabbie. I did send all the relevent information and it has been two days of staggling to get hold of any one or Dabbie. Was held for more that 30min listning to all the ads with no assistance. To make matters worse. Did not even receve a refence number for all this. What kind of Comanie is this and do you know that you are playing with peoples lifes.. This is the worst service ever.
"
*** | Wed, Oct 14, 4:41 PM (2 days ago)
|
to me
Good Day Ngatetsang
Thank you for contacting Experian.
Please can your wife provide us with copy of her ID and proof of residence and advise what account/s she is disputing in order to address your dispute.
Regards
Debbie
Consumer Relations Centre | Consumer Relations Consultant
Ballyoaks Office Park, 35 Ballyclare Drive | Bryanston, Johannesburg
Tel: ***