LM
Linnert M
1 reviews | Active since Dec 2014
01 May 2019, 06:36
Compuscan working against consumers
Takung forever to just update my account as paid up and closed even when i have sent them all paid up letters. What the hell is so difficult when you are so quick to take up on a list even when the listing is wrong
Helpful (0)
Replies (5)0
Replies (5)
Experian SA's replyOfficial
02 May 2019, 07:37Good day
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Best regards,
Experian SA's reply02 May 2019, 07:37
Official
Good day
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Best regards,
LM
Linnert M's updateReviewer Update
03 May 2019, 18:45I am still waiting for the call
LM
Linnert M's update03 May 2019, 18:45
Reviewer Update
I am still waiting for the call
Experian SA's replyOfficial
06 May 2019, 07:28Good day Linnert
Our apologies, your dispute with us for the Loanfin accounts has been closed a report has been sent to you as proof that the accounts have been updated to paid up and closed.
However the Getbucks account was not disputed as the accounts was settled recently so you need to allow time for the provider to send us an update. If account is not updated after 30 days then we can log a dispute for the account.
Kind Regards,
Our apologies, your dispute with us for the Loanfin accounts has been closed a report has been sent to you as proof that the accounts have been updated to paid up and closed.
However the Getbucks account was not disputed as the accounts was settled recently so you need to allow time for the provider to send us an update. If account is not updated after 30 days then we can log a dispute for the account.
Kind Regards,
Best regards,
Experian SA's reply06 May 2019, 07:28
Official
Good day Linnert
Our apologies, your dispute with us for the Loanfin accounts has been closed a report has been sent to you as proof that the accounts have been updated to paid up and closed.
However the Getbucks account was not disputed as the accounts was settled recently so you need to allow time for the provider to send us an update. If account is not updated after 30 days then we can log a dispute for the account.
Kind Regards,
Our apologies, your dispute with us for the Loanfin accounts has been closed a report has been sent to you as proof that the accounts have been updated to paid up and closed.
However the Getbucks account was not disputed as the accounts was settled recently so you need to allow time for the provider to send us an update. If account is not updated after 30 days then we can log a dispute for the account.
Kind Regards,
Best regards,
LM
Linnert M's updateReviewer Update
13 May 2019, 16:55I have emailed you today my documents again for Getbucks since 30days is over. I have also sent you my Telkom statement showing a credit balance. How is it that i eas listed as 3months in a erreas when they now owe me after i paid what i was wrongfully listed for.
LM
Linnert M's update13 May 2019, 16:55
Reviewer Update
I have emailed you today my documents again for Getbucks since 30days is over. I have also sent you my Telkom statement showing a credit balance. How is it that i eas listed as 3months in a erreas when they now owe me after i paid what i was wrongfully listed for.
LM
Linnert M's updateReviewer Update
16 May 2019, 04:39Your neglegence scares me and make me sick to my stomach. You updated my old paid up accounts and you have now gone and put me as 7months in arrears with a loanfin account that is up to date and an account that was never even in any arrears. You guys are dumb, where is your logic. How does an account that you see eas never in arrears all of a suddrn is in 7months arrears? You made the same mess with my Telkom. From 0 months in arears you went and put 3months in arrears. Even if that info comes from service providers, dont you ask them for proof just like you always ask us for proof when we request you to uodate our profiles. You guys dont have a clue what you are doing. I have paid up all my accounts but i find myself in more *** with you because of the mess you are creating in my profile. I want all the *** cleaned. Phone the servive providers to verify all accounts are paid up. Just do some work for a change and put the correct update. I have lost trust in you. Your work ethics are seriously questionable. Getbucks accounts were settled more than 30days ago but you still wont update them. What is so difficult in verifying with them if the accounts are indeed paid up? Nothing in my profile should be showing arears. I have sent all paperwork for all the accounts that i see as still in arears. Cant you do some work for a change verify with service providers that accounts are paid up and update accordingly? You need togain my trust back. At the moment, all i can say is you are good at messing peoples profiles. How many people are sitting with wrong information on their profiles because of your neglegence.
LM
Linnert M's update16 May 2019, 04:39
Reviewer Update
Your neglegence scares me and make me sick to my stomach. You updated my old paid up accounts and you have now gone and put me as 7months in arrears with a loanfin account that is up to date and an account that was never even in any arrears. You guys are dumb, where is your logic. How does an account that you see eas never in arrears all of a suddrn is in 7months arrears? You made the same mess with my Telkom. From 0 months in arears you went and put 3months in arrears. Even if that info comes from service providers, dont you ask them for proof just like you always ask us for proof when we request you to uodate our profiles. You guys dont have a clue what you are doing. I have paid up all my accounts but i find myself in more *** with you because of the mess you are creating in my profile. I want all the *** cleaned. Phone the servive providers to verify all accounts are paid up. Just do some work for a change and put the correct update. I have lost trust in you. Your work ethics are seriously questionable. Getbucks accounts were settled more than 30days ago but you still wont update them. What is so difficult in verifying with them if the accounts are indeed paid up? Nothing in my profile should be showing arears. I have sent all paperwork for all the accounts that i see as still in arears. Cant you do some work for a change verify with service providers that accounts are paid up and update accordingly? You need togain my trust back. At the moment, all i can say is you are good at messing peoples profiles. How many people are sitting with wrong information on their profiles because of your neglegence.