CP
Charlton P
1 reviews | Active since Feb 2022
25 Feb 2022, 14:32
COMPUSCAN VERY HOPELESS
Good day I am writing this about Compuscan credit bureau, almost a month ago I settled my accounts and to date I am still struggling for my profile to be updated. I have lodged a dispute but to date the hasn't been finalised. I called today and spoke to a lady called Yonela she told me that she will get someone from the data team dealing with the dispute to assist me. She did'nt call me back so I decided to call back and now I learn that the data team took half day. I asked her to transfer me to her team leader while speaking to her the line is cut. I am not getting any help from Compuscan at all please assist. I need to apply for credit and I am blocked because of the dispute. My file no is DU***
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Charlton P's updateReviewer Update
28 Feb 2022, 20:23Good evening when will this matter be finalised I think you guys should start doing your work I am tired of calling up and down, I have an appointment with my lawyer tomorrow and be rest assured that the legal fees will be on you since this matter dragged on for so long. You are failing to communicate with myself and the Unifi I called numerous times and everytime the phone is dropped in my ear. I have printed my telephone records and have all the recordings my communication with Yonela and Leah the team leader.
CP
Charlton P's update28 Feb 2022, 20:23
Reviewer Update
Good evening when will this matter be finalised I think you guys should start doing your work I am tired of calling up and down, I have an appointment with my lawyer tomorrow and be rest assured that the legal fees will be on you since this matter dragged on for so long. You are failing to communicate with myself and the Unifi I called numerous times and everytime the phone is dropped in my ear. I have printed my telephone records and have all the recordings my communication with Yonela and Leah the team leader.
