Compuscan Service going to the ****s becuase of EXperian merger or Sale

Recently tried dealing with Compuscan, they have changed for the worst almost like Experian. They take too long in responding and dont give the feedback they used to give. They get confused with Xperian processes in their methodology. They now want paper based verifications when querying your account profile with them on their systems.

How frustrating it has become dealing with them. They also keep accoungt data beyond data retention periods and bring back data that was removed since their new merger with ***perian.