LM
Linnert M

1 reviews | Active since Dec 2014

16 May 2019, 04:26

Compuscan put wrong updates in your profile without even thinking twice!

I have lost hope in the data that Compuscan holds. When service providers furnish them with monthly update of our accounts, they dont care to ask questions from the services provider or even to the consumer, they just put what ever wrong update in you profile while they say they pride themselves in what they do, so this is the pride you are talking about, messing peoples names. I have been paying Loanfin and Telkom via a debit order without fail on a monthly basis When i check my profile, Boom from being 0 months in arrears with Telkom to 3months in arrears, same with Loanfin, from being 0 months in arrears, Boom im now 7months in arrears. What frustrates me even more is that they always shift the blame. Loanfin said they dont know where Compuscan gets the wrong info from. Its worse when Compuscan says i must speak to Loanfin to update this, at Telkom who the hell do i speak to. Compuscan is just there to make peoples lives a misery! Its not even easy dealing with them as they are not at all helpful even with something they see its fishy and should raise alarm, I ****** so hate you Compuscan right now! You have messed me up and you say you pride yourselves! Pride yourselves my foot

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Replies (1)
Experian SA
Experian SA's reply21 May 2019, 11:23
Official
Good day

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.  

Kind regards,