PP
Peter P
1 reviews | Active since Jul 2020
07 Oct 2020, 18:29
CompuScan Not Updating Credit Reports
Compuscan works with FNB. During lockdown, they haven't updated customer information and it's messed up because sometimes, Experian updates records using Compuscan data and if it's bad info, then it reflects negatively.
I qualified for a 1.4m home loan initially, as my income is good, but because of CompuScan (with false adverse information), my affordabily dropped.
Last time I checked, Experian bought Compuscan and it seems like the data exchange is messing a lot of people up.
I requested this change (with paid up letter from last year) and these are still sitting on my credit report on Compuscan. All other bureaus are showing positive results, but not Compuscan.
Helpful (0)
Replies (1)0
Replies (1)Experian SA's replyOfficial
09 Oct 2020, 14:10Good Day,
We apologies for delay in responding to your request Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
We apologies for delay in responding to your request Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
Experian SA's reply09 Oct 2020, 14:10
Official
Good Day,
We apologies for delay in responding to your request Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
We apologies for delay in responding to your request Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
