Compuscan NOT UPDATING CREDIT PROFILE

It has been over a month of waiting for the “only” credit bureau to update my credit score! My debt has been completely settled and in accordance with Section 71 of the National Credit Act Compuscan should have updated my credit score to which they have still not done despite many attempts to communicate with them they have not owed me a courtesy response to say they have received my emails!

Once a clearance certificate has been issued credit bureaus must expunge from their records any information relevant to the debt review within 5 business day. I am now on 11 business days

TransUnion, Experian, XDS have all updated their records but not Compuscan. All other credit bureaus have updated their side so please explain why you cannot simply do the same?! Totally unprofessional and completely unacceptable from a “reputable” credit bureau! Not impressed by any means!!!

I have laid a complaint with the Ombud and i am going to send this article to twitter and News24 and other media outlets.

This is such a hot topic where people are trying to sort them out and bureaus whom should assist as per our laws is simply just not doing their work.

This is affecting my ability to buy a house and a new car, I am earning enough but the profile has not been updated.

Please UPDATE my record

regards