Compuscan Nightmare!

I have had an issue with my woolworths account which was settled. I logged a dispute with Compuscan and the matter was subsequently resolved and my credit report updated accordingly.

However, the same account appeared again and it has been a struggle for many months to get compuscan to help me. I have sent countless emails and made use of their online dispute service as it is impossible to get hold of them on their customer care line. Instead I received automated responses which are never attended to.

I don't know what to do to get them to update my report. It has literally become a nightmare.

Can someone PLEASE HELP!!!!!