LM
Linnert M

1 reviews | Active since Dec 2014

05 Jun 2019, 01:23

Compuscan is so discouraging to cleaning your name

COMPUSCAN IS DISCOURAGING CONSUMERS TO LIG DISPUTES. WHY IS THAT THEIR DISPUTE PROCESS IS NEVER CONCLUDED EARLIER THAN THE 20DAYS THEYBSAYBIT TAKES FOR A DISPUTE TO BE FINALISED. ITS BEEN ABOUT 2 WEEKS NOW WHERE I WAS TOLD THE CREDITOR HAS RESPONDED ON MY DISPUTE AND MY DISPUTE IS WITH THE DATA DEPARTMENT AND IN THE FINAL STAGES, BUT TILL TODAY WHEN I CALL THEY SAY THEYBHAVE UP TILLBTHE 13TH JUNE TO FONALISE. WHY ARE OUR DISPUTE NEVER RESLIVED SOONER, WHY ARE WE BEING DISCOURAGED WHEN ALL WE WANT IS OUR PROFILES TO HE UPDATED. THISNIS VERYBSTRANGE BECAUSE IT DOES NOT TAKE COMPUSCANE 20DAYS TO ACCEPT AND UPDATE WRONG DATA FROM CREDITORS ABOUT US. I AM A VICTIM OF DISPUTES THAT DRAG TILL THE LAST DISPUTE DAY AND A VICTIM OF COMPUSCAN UPDATING WRONG INFORMATION. EVEN WHEN I POINT OUT THE OBVIOUS TO THEM THEY STILL WONT ENQUIRE ON YOUR BEHALF INSTEAD THEY MAKE THINGS SO DIFFICULT FOR THE CONSUMER.

0
Replies (4)
Experian SA
Experian SA's reply05 Jun 2019, 14:21
Official
Good day Linnert

We appreciate the time taken to notify us of your dissatisfaction.

Your dispute has been closed and your information has been updated. A report has been sent to you now as proof of the update.

Let us know should there be anything else.

Kind Regards, 
LM
Linnert M's update07 Jun 2019, 02:26
Reviewer Update
Why has my score not improved one bit when i have settledn3nof my accounts, but when Telkom had mistakely listed me as being 3 months in arrears my score dropped from 670 to 648. So my Telkom is up to date now and my 3 getbucks accounts are fully paid up but my score remains the same. How is that possible?
LM
Linnert M's update07 Jun 2019, 02:43
Reviewer Update
I had also disputed the error with Loanfin where i have always been up to date and all of a sudden im now 7months in arrears which is not true. They say theres no ways they could have submitted that information because my account with them is up to date. What is so difficult in you Compuscan picking up the phone and verify with Loanfin if im really in arrears? Sone cases should he treated differently. Why lig a 20day dispute on something you seebtheres an error. How can one be up to date and all of a sudden ve 7months in arears. Why should inopen a 20day dispute when you see theres something wrong here? When do you ever pick up the phone and fight for us, but you do pick up the phone and fight for creditors when we send you paid up letters, you never take our word for it but you take the creditors word when we are being incorrectly and unfairly listed. Why must i suffer for being incorrectly and unfairly listed? I have brought this Loanfin to your attention a couple of times and the least that you can do is to pick up the phone and verify the correctnessbof this with them instead of me being inconvenienced by waiting for another 20days for something that was never my mistake to begin with.
LM
Linnert M's update07 Jun 2019, 02:56
Reviewer Update
My Getbucks should no longer even be showing on my account history/ summary since they are all prescibed