LZ
Langalethu Z

1 reviews | Active since Oct 2020

26 Oct 2020, 11:14

Compuscan breach

I have just had the most traumatic experience with Compuscan, I logged a dispute with them regarding an account I paid up months ago. I received an Sms on Saturday saying that the dispute has been resolved, only to find out that they now put an account against my name that I have never had. What scares me is that, their system was hacked not so long ago. Not even 1 member of the management had the decency to attend to my matter. Guys please call and and ask for an updated credit report to make sure that your reports are updated with information you know of.

0
Replies (1)
Experian SA
Experian SA's reply26 Oct 2020, 17:53
Official
 Good Day,
  We apologies for delay in responding to your request  Thank you for bringing this issue to our attention.
 
 A consultant will be in touch shortly to assist.
 
 Regards,
 
 Experian Contact Centre 

Best regards,