MM
Molo M

1 reviews | Active since Feb 2020

23 Jan 2021, 10:28

Compuscan and or Experian must not be used for credit check because of its incompetence and backlogs

I have been off debt review since 2015 and paid off all my debts. I managed to buy my car with ABSA bank in 2017 with no problem and It has been going well. I tried to get hold of compuscan for the past 2 months with no luck so that I can clear my record. They dont reply nor answer their phones.

My transunion credit report is in good condition with no sign of red flags or debt review. I have emailed compuscan snd or Experian my documents but still no luck.

I urge banks to reblook at exploring other credit bureau because compuscan and or Experian is both *********** and ineffective. And they are going to cause a lot of businesses their customers.

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Replies (1)
Experian SA
Experian SA's reply26 Jan 2021, 15:00
Official
 
Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch shortly to assist. 

Regards, 

Consumer Care Team