1 reviews | Active since Jan 2021
Compuscan
Compuscan people please keep me updated on the turnaround time of my issue.
1. I need you to remove the negative months in arrears on my payment history . Since I was told this matter is escalated to the team leader and later adviced that it was with the data department was updated. However nothing is being updated .
2. Secondly I have logged a dispute with was since closed but the same issue still exist
3. Recently I was told that my ID had a technical error -they can pull my report anymore - the consultant promised to escalate the matter on Monday . Escalation take 24 to 48 Hours- please respond.
With relation to the number 1 above the NCA as amended is clear on that . What don’t you understand so I can assist in the interpretation or maybe you just don’t want to it that’s the case please tell me so I can approach the Ombudsman of interpretation.
Kindly note that we have escalated your query to the relevant team for further assistance.
Best Regards,
Consumer Care Team
Kindly note that we have escalated your query to the relevant team for further assistance.
Best Regards,
Consumer Care Team
