DP
Desmond P

1 reviews | Active since Mar 2020

03 Mar 2023, 00:54

Clueless customer service

I requested to change my cellphone number to a new one. Emailed supporting documents and had 15 emails of interactions but to date my ID and my new number still not linked.

When you email them they seem confused and request ID again and still fail to update credit check cellphone number.

They now ignoring all my emails.

0
Replies (3)
DP
Desmond P's update03 Mar 2023, 12:48
Reviewer Update
Good day

I was told that several times and even now it says ID and telephone number not associated


I just tried it now still the same
DP
Desmond P's update04 Mar 2023, 10:51
Reviewer Update
Good day ID number and cellphone number still not associated as per website when I try to reset password


DP
Desmond P's update04 Mar 2023, 10:52
Reviewer Update
My creditcheck account does not allow me to change password. Error message says ID not associated with contact number