CLOSED ACCOUNTS

Item: Experian SA
Rating: 1
Author: Yamurayi T

Why is it only Experian that has a different credit report to all the other major credit bureaus I went to apply for a loan only to be told that there were accounts that have since been closed that were still listed on my Experian report,. When do you update your data. The accounts on the profile were closed in September and updated on ITC the following month. I assumed that all the credit bureaus had been updated only to be embarrassed with a decline . To make matter worse I have to wait 20 working days for you to correct my profile which is a great inconvenience to me. 20 working days is next year. Is this fair Experian?

Helpful (0)

Replies (2)

Experian SA's replyOfficial

20 Dec 2017, 08:24

Good Day,

Thank you for bringing this issue to our attention.

A consultant will be in touch shortly to assist.

Regards,

Experian Contact Centre

Best regards,

Experian SA's reply20 Dec 2017, 08:24

Official

Good Day,

Thank you for bringing this issue to our attention.

A consultant will be in touch shortly to assist.

Regards,

Experian Contact Centre

Best regards,

Yamurayi T's updateReviewer Update

04 Jan 2018, 15:33

Good day Thank you for responding to my query. The lady that I spoke with was very polite and helpful. She said my profile will be cleared on the 5th which is tomorrow. Please advise once this has been done.

Yamurayi T's update04 Jan 2018, 15:33

Reviewer Update