rM
ronald M
1 reviews | Active since Oct 2021
14 Oct 2021, 14:55
Clearscore is not clear at all!!!!
Clearscore Useless service, no feedback unless if you ask for it!!! there's an account in my clearscore which no longer exists for almost 4 months, i was told to send paid-up or cancellation letter which i provided everything to them (07/10/21), no response until i made contact again (14/10/21) in which i was told via a mail "Good day, thank you for your query. Account is not reflecting on your Experian report. Your ClearScore credit report and score data is updated monthly, and the updated information will reflect next month. Kind regards, Laura Call Centre Representative" i received the new report and nothing has changed, Clearscore is not clear at all!!!!
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Replies (2)0
Replies (2)
Experian SA's replyOfficial
14 Oct 2021, 15:55 Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Experian SA's reply14 Oct 2021, 15:55
Official
Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
rM
ronald M's updateReviewer Update
21 Oct 2021, 10:43Hi,
yes a consultant did email me for a ref number which i gave, last week, i have requested feedback twice ever since then and still nothing even today. all i want to know it's whats going on with my report and that specific account and Clearscore/Experian is making my life a living hell!!!!
yes a consultant did email me for a ref number which i gave, last week, i have requested feedback twice ever since then and still nothing even today. all i want to know it's whats going on with my report and that specific account and Clearscore/Experian is making my life a living hell!!!!
rM
ronald M's update21 Oct 2021, 10:43
Reviewer Update
Hi,
yes a consultant did email me for a ref number which i gave, last week, i have requested feedback twice ever since then and still nothing even today. all i want to know it's whats going on with my report and that specific account and Clearscore/Experian is making my life a living hell!!!!
yes a consultant did email me for a ref number which i gave, last week, i have requested feedback twice ever since then and still nothing even today. all i want to know it's whats going on with my report and that specific account and Clearscore/Experian is making my life a living hell!!!!