LVDW
Leandri Van Der Walt

1 reviews | Active since Mar 2019

27 Aug 2020, 15:25

Clearing Debt restructuring and payment history

My husband and i have received our clearance certificate for Debt review in January 2020 already , Compuscan updated my debt restructuring flag but not my husbands and now when i query it its apparently Debt Busters who didnt sent the documents in the correct format which i dont understand how mine is corrected but my husband not. It takes them 30 minutes to answer their phones and they cant tell me exactly what needs to be done.

0
Replies (1)
Experian SA
Experian SA's reply02 Sept 2020, 13:54
Official
Good day Leandri

Our apologies for the late response.

Your issue is currently with one of our consumer care team leaders who is in contact with you to resolve the issue.

Kind Regards,