MV
Malinda Verwaaij-Claasens
1 reviews | Active since Jan 2013
19 Aug 2015, 12:08
Clearance certificate
My debt counsellors send the clearance certificate and 17.W form on 22 June 2015 via email to Compuscan. According to her it takes usually 21 working days for the clearance. She did re-send again on 12 August and still no response.
Helpful (0)
Replies (1)0
Replies (1)
Experian SA's replyOfficial
19 Aug 2015, 13:14Hello claasem1,
Thank you for you bringing this to our attention. We have received your documents from the Debt Counsellor on the 12th of August 2015 and we are busy processing the request. Please note that, in accordance with the National Credit Act No. 34 of 2005, we have 7 business days to verify and update your details.
We will respond to you Debt Counsellor in due course to confirm when your profile was updated. You are also welcome to contact us on *** to request that we do a credit check for you, which will reflect the update to your profile.
Thank you for you bringing this to our attention. We have received your documents from the Debt Counsellor on the 12th of August 2015 and we are busy processing the request. Please note that, in accordance with the National Credit Act No. 34 of 2005, we have 7 business days to verify and update your details.
We will respond to you Debt Counsellor in due course to confirm when your profile was updated. You are also welcome to contact us on *** to request that we do a credit check for you, which will reflect the update to your profile.
Best regards,
Experian SA's reply19 Aug 2015, 13:14
Official
Hello claasem1,
Thank you for you bringing this to our attention. We have received your documents from the Debt Counsellor on the 12th of August 2015 and we are busy processing the request. Please note that, in accordance with the National Credit Act No. 34 of 2005, we have 7 business days to verify and update your details.
We will respond to you Debt Counsellor in due course to confirm when your profile was updated. You are also welcome to contact us on *** to request that we do a credit check for you, which will reflect the update to your profile.
Thank you for you bringing this to our attention. We have received your documents from the Debt Counsellor on the 12th of August 2015 and we are busy processing the request. Please note that, in accordance with the National Credit Act No. 34 of 2005, we have 7 business days to verify and update your details.
We will respond to you Debt Counsellor in due course to confirm when your profile was updated. You are also welcome to contact us on *** to request that we do a credit check for you, which will reflect the update to your profile.
Best regards,