MJ
Mark J

1 reviews | Active since Sept 2016

25 Jan 2021, 14:33

Clear Score & Experian are not updating my credit score.

Clear Score & Experian have updated my credit profile that now shows I have paid up 2 credit cards and brought a 3rd credit card to well below 50%. They have, however, not adjusted my credit score accordingly. I have to send third party proof of this. If it is on my profile then it must mean that the providers have sent the proof to them. How much more *********** can they get? What they are brilliant at, is sending you offers of loans, credit cards, phone contracts, etc. Makes you wonder what their motive really is.

0
Replies (1)
Experian SA
Experian SA's reply26 Jan 2021, 15:45
Official
 
Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch shortly to assist. 

Regards, 

Consumer Care Team