CP
Chantelize P

1 reviews | Active since Jun 2015

16 Oct 2019, 16:04

Cheeky unprofessional staff

My Identity was ****** 2 years ago and someone opened an Avon account in my name. My name was given up at several credit bureaus and I was contacted a year after the account was made. Long story short my lawyers assisted me in clearing my name. All other credit bureaus easily updated their systems except for one... Compuscan. I called them 3 times spoke to 3 different staff and all 3 of them were rude. They all have these attitudes on them that they are better and superior with a "by the way" manner that is unprofessional.

When they finally resolved my dispute, they called me to notify me. I didn't answer my phone being at work and had a meeting. When I called them back, the lady told me when they phoned me, my phone went to voicemail in a way like she wanted me to explain why... After I told her I was in a meeting, she put me on hold for a few minutes just to pick up again and tell me my dispute is resolved.

Even though I was the victim in this whole story as someone else made debt in my name, I was being talked to as if I am a ********.

Very very unprofessional and they are not friendly at all.

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