VM
Vuyani M

1 reviews | Active since Aug 2021

31 Jul 2025, 16:45

Capitec loosing clients due to Experian

Experian is not a credible credit bureau. I have an account that was paid up more than 90 days but still reflects on my report. I disputed online but still don't have any luck with changing the status of the account instead every month my score declines.

0
Replies (2)
Experian SA
Experian SA's reply11 Aug 2025, 12:29
Official
 Good day, 

We would like to offer our apologies for the inconvenience caused in this matter. 

Thank you for bringing this issue to our attention. 

A consultant will be in touch. 

Regards, 
Customer Relations Centre 

VM
Vuyani M's update20 Aug 2025, 12:57
Reviewer Update
A consultant is still in touch. This is exactly what I meant.