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Avinth R
1 reviews | Active since Dec 2013
05 Oct 2020, 20:52
CANNOT MAKE CONTACT WITH EXPERIAN SOUTH AFRICA - THEY DO NOT RESPOND
I have tried 100's of times to get hold of them via email and telephone calls but to no avail. No one responds to disputes raised and no one answers the telephone. I have logged a dispute now with the credit ombudsman and await their response. Experian South Africa should be shut down and financial institutions should stop using their services. They are the worst credit bureau in South Africa
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Replies (4)AR
Avinth R's updateReviewer Update
07 Oct 2020, 17:11Hi it was received thank you. But you only speak of the one account what about the other. The Virgin Money. Also I spoke to both service providers and both confirmed that no updates was submitted to Experian as these accounts were closed a while ago. Why is this now back and why are you not also speaking about the virgin money credit card in the email you sent
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Avinth R's update07 Oct 2020, 17:11
Reviewer Update
Hi it was received thank you. But you only speak of the one account what about the other. The Virgin Money. Also I spoke to both service providers and both confirmed that no updates was submitted to Experian as these accounts were closed a while ago. Why is this now back and why are you not also speaking about the virgin money credit card in the email you sent
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Avinth R's updateReviewer Update
08 Oct 2020, 21:09THE VIRGIN MONEY CREDIT CARD WAS PAID UP IN JANUARY. I HAVE SUBMITTED AND RESUBMITTED PROOF OF PAYMENT VIA YOUR MYCREDIT EXPERT WEBSITE AS WELL AS VIA EMAIL. I HAVE SPENT HOURS TRYING TO GET THROUGH TO YOUR OFFICES WITH NO SUCCESS. THIS IS ***** THAT YOU ARE KEEPING INCORRECT INFORMATION THAT WAS INITIALLY REMOVED BUT SOMEHOW CAME BACK ON MY CREDIT PROFILE AND REFUSE TO REMOVE. WHAT DO I NEED TO DO TO GET YOU TO REMOVE IT
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Avinth R's update08 Oct 2020, 21:09
Reviewer Update
THE VIRGIN MONEY CREDIT CARD WAS PAID UP IN JANUARY. I HAVE SUBMITTED AND RESUBMITTED PROOF OF PAYMENT VIA YOUR MYCREDIT EXPERT WEBSITE AS WELL AS VIA EMAIL. I HAVE SPENT HOURS TRYING TO GET THROUGH TO YOUR OFFICES WITH NO SUCCESS. THIS IS ***** THAT YOU ARE KEEPING INCORRECT INFORMATION THAT WAS INITIALLY REMOVED BUT SOMEHOW CAME BACK ON MY CREDIT PROFILE AND REFUSE TO REMOVE. WHAT DO I NEED TO DO TO GET YOU TO REMOVE IT
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Avinth R's updateReviewer Update
08 Oct 2020, 21:10I HAVE ALSO TRIED CONTACTING YOU VIA THIS PLATFORM AND STILL NO RESPONSE. PATHETIC SERVICE. I HOPE AFTER THAT DATA BREACH THAT ALL COMPANIES STOP DOING BUSINESS WITH YOU AND YOU CLOSE DOWN
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Avinth R's update08 Oct 2020, 21:10
Reviewer Update
I HAVE ALSO TRIED CONTACTING YOU VIA THIS PLATFORM AND STILL NO RESPONSE. PATHETIC SERVICE. I HOPE AFTER THAT DATA BREACH THAT ALL COMPANIES STOP DOING BUSINESS WITH YOU AND YOU CLOSE DOWN
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Avinth R's updateReviewer Update
09 Oct 2020, 10:03Hello Experian, what is happening with this query. Still no response what so ever
Why are you so usless with regards to customer service
Why are you so usless with regards to customer service
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Avinth R's update09 Oct 2020, 10:03
Reviewer Update
Hello Experian, what is happening with this query. Still no response what so ever
Why are you so usless with regards to customer service
Why are you so usless with regards to customer service