MM
Michael M

1 reviews | Active since Feb 2016

20 Jan 2022, 10:13

Cannot follow simple instruction !

I got q call from a guy called Jacque , after explaining so much he didn't even fix my issue.

Guys can you rectify my credit record the way its supposed to be seriously do you even train your people or just take any idiot !

0
Replies (5)
Experian SA
Experian SA's reply24 Jan 2022, 07:28
Official
Good Day,

Thank you for bringing this issue to our attention.

A consultant will be in touch.

Regards,

Customer Relations Centre

Best regards,

Experian SA
Experian SA's reply24 Jan 2022, 11:03
Official
Kindly advise on how your credit report should be fixed

Best regards,

MM
Michael M's update26 Jan 2022, 09:42
Reviewer Update
There is a letter from the credit provider stating that that account is closed.

It was a 1 month loan which was closed the next month, it is showing arrears 120+days and it shouldn't


MM
Michael M's update26 Jan 2022, 09:53
Reviewer Update
I explained to this jacque person and all he did was closed Jan 2022 , every other month behind remains showing

A 1 month loan opened /03/2018 and last payment date /03/2018 but showing arrears till 2021 Dec does it make sense to any of 1million people who have been dealing with this
Experian SA
Experian SA's reply26 Jan 2022, 12:32
Official
Good day

We will look into this and provide feedback.

Regards,Customer Relations Centre

Best regards,