MN
Mmapula N

1 reviews | Active since Apr 2020

29 May 2020, 12:17

Can I please get respond I need help

What can one do for experian to help them, I mean I think I tried all the platforms to be in contact with them but they don't respond and they don't respond to their emails and today I called their land line hoping they will pick up as they don't respond to emails but they don't picks up the phones as well... Called the 021 then 086 bt with no luck

I really need help please experian

0
Replies (3)
Experian SA
Experian SA's reply29 May 2020, 12:50
Official
Good day

As the team leader of the contact I have spoken to you and logged a dispute on your behalf on the 18 May and provided you with the reference number for the 2 accounts. Reference number ELR*** and will be resolved on the 20th business days counting from the 19th May 2020

Kind Regards
Contact Centre

MN
Mmapula N's update29 May 2020, 16:26
Reviewer Update
I didn't receive the reference number if that's the case IL wait til the 20th
Experian SA
Experian SA's reply30 May 2020, 13:11
Official
Good day

Please be advised that feedback will be provided to you by email on the 15th June 2020.

Best Regards
Contact Centre