LP
Laylaa P

1 reviews | Active since Apr 2015

27 Apr 2022, 01:52

By far the biggest circus of a company

It has been over 2 months since I requested that my credit profile be updated. I sent all required documents but still nothing!

I attempted to call Experian and waited 52mins on the line and no one answered. I decided to end the call and opted to send an email. I have sent countless emails to the infamous “***” mailing address and yet no one has provided me with an update.

Can someone, anyone please assist me ASAP???

0
Replies (3)
LP
Laylaa P's update28 Apr 2022, 14:24
Reviewer Update
Hi,

I spoke to a consultant at Experian they advised that my claim will be resolved after 21 working days. It’s been over 2 months since I submitted the required documents.

When can I expect a resolution?
LP
Laylaa P's update29 Apr 2022, 19:26
Reviewer Update
How urgently???

When will it be removed from my profile?
LP
Laylaa P's update04 May 2022, 23:11
Reviewer Update
Transunion stuck to their 21 working day period, why can’t Experian do the same. As this is what you guys promised.

I would like to know when this will be removed from my profile and what is the reason for the delay? It’s going on 3 months now since I first contacted you.