BULL **** SERVICE

This is my 3rd review on Experian in the last 2 weeks. The sh*t service I have been getting is an understatement. Firstly I can't get hold of them because I have to hold the line for 30mins to speak to a consultant. How hard is it to check your emails link the paid up letter with ID and change status to closed. Friday, the 7th I received a call from the consultant whom you advised that they will call me (based on last review) He said he will send me an email I should reply to the email with the paid up letter, today it's Monday the 10th I'm still waiting