Bad SERVICES ! PEOPLE DONT UPDATE ACCOUNTS

Item: Experian SA
Rating: 1

DREAM VACATION CLUB ACC STILL.OPEN SINCE LAST YEAR HAS NEVER BEEN UPDATED AS A CLOSED ACCOUNT

I have A TELESURE ACCOUNT I DONT EVEN KNOW WHAT THAT IS PLEASE.REMOVE IT FROM MY REPORT

I HAVE A DISCOVERY INSURE WHICH I ALSO DONT HAVE PLEASE REMOVE IT FROM MY REPORT

MY FNB TEMP LOAN HAS BEEN CLOSED AND PAID UP LAST YEAR AUGUST 2022 AND HAS NEVER BEEN UPDATED AND FNB HAS SENT THE PAID UP LETTER LAST YEAR A FEW TIMES BUT EXPERIAN DOES NOT TAKE IT OFF

WHAT MUST I DO TO GET STUFF REMOVED

I CONTACT THE PROVIDERS TO SENT PAID UP LETTERS YET EXPERIAN DOES NOT WANT TO REMOVE THE ACCOUNTS

I CALL NOBODY ANSWERS MY AIRTIME GETS WASTED

I SEND EMAILS ALL THESE PEOPLE TELL ME IS RAISE A DISPUTE

WHY MUST I RAISE A DISPUTE IF MY ACCOUNT HAS BEEN PAID UP THE BEAURU HAS RECEIVED IT WHY MUST I STRUGGLE LIKE THIS

I need SOMEONE TO CALL ME AS SOON AS POSSIBLE I TRY TO CALL BUT NOBODY ANSWERS THE PHONES AT EXPERIAN

Helpful (0)

Replies (6)

's updateReviewer Update

14 Mar 2023, 08:03

Good day Thank you for your email Kindly note if the bank has submitted it then it would be updated. Kindly provide me with the paid up letter in order to assist you further Kind regards
Daiyaan Golding

Reply from Experian

I sent my PAID UP LETTER of last year which the bank has ensured me they sent it to the beauru experian and others Transunion was long time updated why is my accounts not being updated why is there accounts open on my name that is not even active on my side its making my life difficult please sort this out

's update14 Mar 2023, 08:03

Reviewer Update

's updateReviewer Update

14 Mar 2023, 08:35

ILL TAKE THIS COMPANY TO MY LAWYERS I NEVER SAID I WANT TO RAISE A DISPUTE THIS PEOPLE MAKE DECISIONS ON YOUR BEHALF HOW CAN THEY DO THAT

's update14 Mar 2023, 08:35

Reviewer Update

ILL TAKE THIS COMPANY TO MY LAWYERS I NEVER SAID I WANT TO RAISE A DISPUTE THIS PEOPLE MAKE DECISIONS ON YOUR BEHALF HOW CAN THEY DO THAT

's updateReviewer Update

14 Mar 2023, 08:37

I SENT THE PAID UP LETTER BECAUSE THIS PERSON MR GOLDING ASKED FOR IT AND HE JUST DICIDED TO RAISE A DISPUTE GOT AN SMS SAYING this "Compuscan has received your dispute and your reference number is CS***4-CD276286.
We will provide you with feedback as soon as possible."

I NEVER SAID I WANT TO RAISE A DISPUTE

HOW CAN THIS PEOPLE DO THIS

YOU CANT UPDATE ACCOUNTS

YOU DONT PICK UP YOUR TELEPHONE LINES

DO YOU WANT ME TO STRUGGLE WITH A DISPUTE ASWELL

IM TAKING THIS MATTER TO MY LAWYERS

's update14 Mar 2023, 08:37

Reviewer Update

's updateReviewer Update

14 Mar 2023, 08:40

Nobody answering phones
Experian House, 3 Neutron Avenue, Techno Park, Stellenbosch, 7600

's update14 Mar 2023, 08:40

Reviewer Update

Nobody answering phones
Experian House, 3 Neutron Avenue, Techno Park, Stellenbosch, 7600

's updateReviewer Update

14 Mar 2023, 08:41

Phone just ringing all this people know is to reply raise a dispute other than that they cant help you been calling whole time its been 3 minutes the phone is ringing no answer

's update14 Mar 2023, 08:41

Reviewer Update

Phone just ringing all this people know is to reply raise a dispute other than that they cant help you been calling whole time its been 3 minutes the phone is ringing no answer

's updateReviewer Update

14 Mar 2023, 08:58

SPOKE TO SOMEONE NOW FINALLY HE EXPLAINED THE DISPUTE HOPEFULLY THINGS WILL BE SORTED OUT

's update14 Mar 2023, 08:58

Reviewer Update

SPOKE TO SOMEONE NOW FINALLY HE EXPLAINED THE DISPUTE HOPEFULLY THINGS WILL BE SORTED OUT