ML
Melein L

1 reviews | Active since May 2022

13 Jun 2022, 15:11

Bad service with Compuscan report

I have been phoning everyday since 3 June, about an account hey supposedly removed, but are still reflecting l, being send up and down with no help. Waiting on the lines for 1hour before someone picks up just to say they don't have access to do what needs to be done. Very disappointing because the Team leaders everyday in a meeting not available to assist the staff or they hiding because of *********** leadership.

0
Replies (2)
Experian SA
Experian SA's reply14 Jun 2022, 12:06
Official
 Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch. 

Regards, 

Customer Relations Centre 

ML
Melein L's update14 Jun 2022, 12:33
Reviewer Update
I spoke to Zimkitha and Lisa at experian they checked and it was received by Compuscan and Experian from my DC please just do your job properly before coming back to me with wrong information I am tired of struggling with this matter.