Bad Service not incorrect information

I do not know how a credit bureau like this can be operated and still running. They list incorrect information, outdated information and do not respond to customers emails or phone calls.

I recently pulled my report from mycreditcheck and check on a weekly basis on the site, i had an account which was prescribed and shows closed on my report however, Experian listed the account twice 1 from the Debt collector and one from the Credit provider. How can you list the account twice which makes my report look bad. Prescribed debt should be removed and this accounts should not be duplicated or still reflecting on my profile. Please action and remove this.