LQ
Laura Q

1 reviews | Active since Aug 2020

04 Sept 2020, 13:06

Bad service from Experian SA

Experian SA is not updating their customer profiles timeously, consequently this is affecting the credit applications that need to be made. This is a very bad reflection on Experian as may credit providers use them only have their customers' credit applications be declined. I wish the NCR could suspend them and take them out of the credit application arena. They are negatively impacting the lives of many people.

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Replies (1)
Experian SA
Experian SA's reply08 Sept 2020, 08:40
Official
Good Day,

We apologies for delay in responding to your request

Thank you for bringing this issue to our attention.

A consultant will be in touch shortly to assist.

Regards,

Experian Contact Centre