TM
Tom M

1 reviews | Active since Apr 2018

13 Aug 2025, 09:59

Bad Service for Simple Request

Been trying to have my phone number updated and password reset. Twice received an email saying query resolved... But nothing was done! Sent all required documents. Call Centre number goes unanswered all day! Terrible service.

0
Replies (1)
Experian SA
Experian SA's reply13 Aug 2025, 13:39
Official
Good day,

We would like to offer our apologies for the inconvenience caused in this matter.

Thank you for bringing this issue to our attention.

A consultant will be in touch.

Regards,
Customer Relations Centre