Bad service

Compuscan is refusing to remove a judgement that was listed unfairly on their company.i tried more than 6 times to send documents and explaining how I don't acknowledge the judgement and not knowing anything about it but it's been 3 yrs of hell.im really tired of the service. I also lodged a dispute for prescription on the 11th of November 2021 and nothing has happened.judgement still flagging and the prescription for fochong traders still flagging.wrobg information and addresses still flagging on their credit bureau even after disputing about it.