Bad Service

I am extremely unhappy with Experian and Woolworths. It took me 2 months to clear the incorrect information that Experian has on their database. My credit check was all clear until I find out that a dispute that I logged is now blocking me from applying for credit. There service is just too slow. I cannot understand that we have access to lots of computer Software and hardware that can provide a better service. I tried calling the 086 number but that just goes silent after some time. I cannot believe this!!!!