MM
Micheal M

1 reviews | Active since Sept 2015

06 Sept 2021, 22:15

Bad service

all accounts paid up with paid up letters issued. Consumers already submitted for NCR to be updated. All the other credit bureau have been updated my profile, except Experian. This paid up letters has been issued in February month. Yet Experian never updated my stuff. causing my Profile to give incorrect credit detail .

Experian is such a big company which I believe has standards and value as a business , but do not deliver good customer service. I've Logged a successful dispute including my paid up letters and yet was not been contacted.

0
Replies (1)
Experian SA
Experian SA's reply23 Sept 2021, 15:02
Official
 Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch shortly to assist. 

Regards, 

Customer Relations Centre