mI
mariam I
1 reviews | Active since Aug 2011
27 Dec 2020, 17:05
Bad Service and no feedback.
I have been sending emails and disputing via there platforms to no avail. I have paid up my Telkom bill in October already. I have requested paid up letters from Telkom and I am still waiting. I tried to submitted a dispute via the mycreditcheck website and mycreditexpert website but for some reason it uploads my documents and then nothingy, is has now been more the 40 day protocol and still nothing, if my dispute is ever acknowledged it will be another 20 days for an out come and my credit score suffers. Your service sucks. I never have this problem with Transunion.
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Replies (2)0
Replies (2)
Experian SA's replyOfficial
29 Dec 2020, 15:27 Good Day,Thank you for bringing this issue to our attention.We have responded to your email and are awaiting your documents as normal PDF attachements.Regards,Consumer Care Team
Experian SA's reply29 Dec 2020, 15:27
Official
Good Day,Thank you for bringing this issue to our attention.We have responded to your email and are awaiting your documents as normal PDF attachements.Regards,Consumer Care Team
mI
mariam I's updateReviewer Update
29 Dec 2020, 15:53Hi,
I have resent all my documents twice today and they have always been in PDF format. The document actually states pdf. I tried calling today on hold forever.
I have resent all my documents twice today and they have always been in PDF format. The document actually states pdf. I tried calling today on hold forever.
mI
mariam I's update29 Dec 2020, 15:53
Reviewer Update
Hi,
I have resent all my documents twice today and they have always been in PDF format. The document actually states pdf. I tried calling today on hold forever.
I have resent all my documents twice today and they have always been in PDF format. The document actually states pdf. I tried calling today on hold forever.