sM
sipho M
1 reviews | Active since Jan 2019
18 Feb 2020, 08:54
Bad service
i Sipho Maleke id no ***, had logged a two disputes with Experian. it is over a month since logged that with Leah Ramokgopa who is a team leader/supervisor at experian. she promised to get back to me . till to date i haven't received any feedback from her regarding my disputes logged. Paid up loan for Happy family loans and Yes loans
Helpful (0)
Replies (4)0
Replies (4)
Experian SA's replyOfficial
18 Feb 2020, 10:55Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
Experian SA's reply18 Feb 2020, 10:55
Official
Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
Experian SA's replyOfficial
18 Feb 2020, 11:02Good day
kindly note that we have 20 business days to resolve a dispute.
This reference number is still within 20 business days and feedback will be provided on the 25th Feb 2020 (ECM***)
Regards,
kindly note that we have 20 business days to resolve a dispute.
This reference number is still within 20 business days and feedback will be provided on the 25th Feb 2020 (ECM***)
Regards,
Experian Contact Centre
Experian SA's reply18 Feb 2020, 11:02
Official
Good day
kindly note that we have 20 business days to resolve a dispute.
This reference number is still within 20 business days and feedback will be provided on the 25th Feb 2020 (ECM***)
Regards,
kindly note that we have 20 business days to resolve a dispute.
This reference number is still within 20 business days and feedback will be provided on the 25th Feb 2020 (ECM***)
Regards,
Experian Contact Centre
sM
sipho M's updateReviewer Update
18 Feb 2020, 11:20See message below from your organisation
Good day,
Please be advised that the query is still under investigation, you will receive feedback once it has been resolved in 20 business days from when the dispute was logged.
With reference number ECM***. For yes loans
what about below dispute account to be closed as it is paid up and have emailed you paid up letter
| Supplier | HAPPY FAMILY CASH LOANS | |
| Account No | ***7 *** | Account Type | Micro loan
| Account Status | Open or current | Status Date |
| Open Date | 2019-10-05 | Open Balance | R 1,943
| High Limit | R 0 | |
| Current Balance | R 1,943 | Balance Date | 2019-10-05
| | | Last Payment Date |
| Installment | R 1,943 | Payment Status | Current
| Overdue Amount | R0 | Deferred Payment Date |
| Payment Type | Other | Repayment Frequency | Monthly
| Account Sold To Third Party | No | Third Party Name |
| No Of Participants in Joint Loan | 0 | Ownership Type | Other
| Bureau Flag | Experian | Load Indicator | Payment profile
| Loan Type | Short Term loans (Single Repayment Loan or repayable in less than 30 days) | End User Code | O
| Settlement Date | | Interest Rate Type | Prime coupled
| Repayment Period Type | Years | Repayment Period | 1
| Data Submission Category | Category A | |
what about below dispute account to be closed as it is paid up and have emailed you paid up letter
| Supplier | HAPPY FAMILY CASH LOANS | |
| Account No | ***7 *** | Account Type | Micro loan
| Account Status | Open or current | Status Date |
| Open Date | 2019-10-05 | Open Balance | R 1,943
| High Limit | R 0 | |
| Current Balance | R 1,943 | Balance Date | 2019-10-05
| | | Last Payment Date |
| Installment | R 1,943 | Payment Status | Current
| Overdue Amount | R0 | Deferred Payment Date |
| Payment Type | Other | Repayment Frequency | Monthly
| Account Sold To Third Party | No | Third Party Name |
| No Of Participants in Joint Loan | 0 | Ownership Type | Other
| Bureau Flag | Experian | Load Indicator | Payment profile
| Loan Type | Short Term loans (Single Repayment Loan or repayable in less than 30 days) | End User Code | O
| Settlement Date | | Interest Rate Type | Prime coupled
| Repayment Period Type | Years | Repayment Period | 1
| Data Submission Category | Category A | |
| Payment History
| 2020 | 2019 | | | | | |
| Jan | Dec | Nov | Oct | | | | | |
| ND | ND | ND | 0 | | | | | |
| 2020 | 2019 | | | | | |
| Jan | Dec | Nov | Oct | | | | | |
| ND | ND | ND | 0 | | | | | |
Regards,
C S
Consumer Relations Centre | Consultant
sM
sipho M's update18 Feb 2020, 11:20
Reviewer Update
See message below from your organisation
Good day,
Please be advised that the query is still under investigation, you will receive feedback once it has been resolved in 20 business days from when the dispute was logged.
With reference number ECM***. For yes loans
what about below dispute account to be closed as it is paid up and have emailed you paid up letter
| Supplier | HAPPY FAMILY CASH LOANS | |
| Account No | ***7 *** | Account Type | Micro loan
| Account Status | Open or current | Status Date |
| Open Date | 2019-10-05 | Open Balance | R 1,943
| High Limit | R 0 | |
| Current Balance | R 1,943 | Balance Date | 2019-10-05
| | | Last Payment Date |
| Installment | R 1,943 | Payment Status | Current
| Overdue Amount | R0 | Deferred Payment Date |
| Payment Type | Other | Repayment Frequency | Monthly
| Account Sold To Third Party | No | Third Party Name |
| No Of Participants in Joint Loan | 0 | Ownership Type | Other
| Bureau Flag | Experian | Load Indicator | Payment profile
| Loan Type | Short Term loans (Single Repayment Loan or repayable in less than 30 days) | End User Code | O
| Settlement Date | | Interest Rate Type | Prime coupled
| Repayment Period Type | Years | Repayment Period | 1
| Data Submission Category | Category A | |
what about below dispute account to be closed as it is paid up and have emailed you paid up letter
| Supplier | HAPPY FAMILY CASH LOANS | |
| Account No | ***7 *** | Account Type | Micro loan
| Account Status | Open or current | Status Date |
| Open Date | 2019-10-05 | Open Balance | R 1,943
| High Limit | R 0 | |
| Current Balance | R 1,943 | Balance Date | 2019-10-05
| | | Last Payment Date |
| Installment | R 1,943 | Payment Status | Current
| Overdue Amount | R0 | Deferred Payment Date |
| Payment Type | Other | Repayment Frequency | Monthly
| Account Sold To Third Party | No | Third Party Name |
| No Of Participants in Joint Loan | 0 | Ownership Type | Other
| Bureau Flag | Experian | Load Indicator | Payment profile
| Loan Type | Short Term loans (Single Repayment Loan or repayable in less than 30 days) | End User Code | O
| Settlement Date | | Interest Rate Type | Prime coupled
| Repayment Period Type | Years | Repayment Period | 1
| Data Submission Category | Category A | |
| Payment History
| 2020 | 2019 | | | | | |
| Jan | Dec | Nov | Oct | | | | | |
| ND | ND | ND | 0 | | | | | |
| 2020 | 2019 | | | | | |
| Jan | Dec | Nov | Oct | | | | | |
| ND | ND | ND | 0 | | | | | |
Regards,
C S
Consumer Relations Centre | Consultant
Experian SA's replyOfficial
18 Feb 2020, 11:26It is part of the reference number provided
Experian SA's reply18 Feb 2020, 11:26
Official
It is part of the reference number provided